iGA PASS EXTRA | Premium Membership Packages | iGA Pass

iGA Pass Extra

IGA
iGA PASS EXTRA
IGA

€549.00
+VAT
  • iGA PASS EXTRA
    Fast Track (+1 Guest)
  • iGA PASS EXTRA
    Fast Check-in (+1 Guest)
  • iGA PASS EXTRA
    Lounge (+1 Guest)
  • iGA PASS EXTRA
    Pop Up Lounge (+1 Guest)
  • iGA PASS EXTRA
    Buggy (+1 Guest)
  • iGA PASS EXTRA
    Valet & Car Park (30 Days)
  • unifree
    10% Discount at Unifree Duty Free
  • unifree
    Special Offers for iGA Pass Members
  • unifree
    25% Discount at iGA Pass Services

iGA PASS EXTRA  Frequently Asked Questions

iGA Pass Yearly packages are valid for one year from the date of package activation and they include various service usage/benefit rights.
There are three (3) different iGA Pass yearly package options: iGA Pass Plus, iGA Pass Extra and iGA Pass Premium.

The services included in the package you have purchased and the QR code for these services are found in the iGA Pass menu in the lower right corner of the Istanbul Airport mobile app. To benefit from the services in your yearly package, simply scan your QR code at the relevant service points or tell our staff your registered phone number. In case of the latter, an SMS code will be sent to your phone which you will have to confirm. If the package was purchased as a gift, the phone number of the person who received it as a gift must be provided.

There are two iGA Pass sales desks, one in front of counter K in the international landside area and one next to iGA Lounge entrance in the international airside area.

To renew your iGA PASS membership package, you can:
    • visit our website at www.igapass.com ,
      use the Istanbul Airport mobile app,
      call our Call Center at 444 1 442,
      stop by at the iGA Pass sales desks.

  • Please be sure to make your renewal request thirty (30) days before the expiry date of your package. Your new package will be valid from the expiry date of your previous package.

    We will send an e-invoice of your purchase to your registered e-mail address within 7 days.

    Fast Check-in is available in all iGA PASS yearly membership packages. To benefit from this service, passengers flying with one of our contracted airlines can use the business check-in counter of their airline. Passengers flying with Turkish Airlines can use the iGA Pass Fast Check-in point at counter G39. Package owners wishing to benefit from the service are required to show the relevant airline’s counter staff the Istanbul Airport mobile app screen showing their package rights (QR menu).
    Please see package details for information about contracted airlines.

    Owners of an iGA Pass Plus or iGA Pass Extra package can bring 1 guest traveling with the package owner. Owners of an iGA Premium package can bring 2 guests.
    Minor guests aged 0-12 years traveling with the owner of an iGA Pass Plus or iGA Pass Extra package, and minor guests aged 0-18 years traveling with the owner of an iGA Pass Premium package, can use our services free of charge, without any deduction from the right to bring a guest.
    If, for lounge services included in the package (iGA Lounge, Pop-Up Lounge, Lounge Domestic), the package owner wants to bring more guests, the first additional guest is charged half the price (i.e., 50% discount is applied). Any other additional guests are charged at full rate (i.e., no discount).
    The right to bring a guest is not available for Car Park & Valet service. To learn more about the terms and conditions of this service, click here.

    You can benefit from all services included in iGA Pass Plus as many times as you wish, without any limitation. The car park and valet service in iGA Pass Extra is limited to 30 days. The car park and valet service in iGA Pass Premium is limited to 90 days. City transfer can be used up to 10 times.

    You do not need a physical card to benefit from the services included in your package. You can benefit from all services in your package digitally using the Istanbul Airport mobile app.

    iGA PASS package owners get 25% discount on iGA Sleepod, iGA Luggage Wrap and iGA Left Luggage services. This discount cannot be used by package owners’ guests.
    You can benefit from 10% discount at Unifree Duty Free.

    iGA PASS Extra and iGA PASS Premium package owners can benefit from car park service free of charge with their car whose license plate they have entered into the system. Package owners can enter up to 3 license plates into the system but the service can be used free of charge with only one car at a time. You can email to reservation@igapass.com to have your license plate entered into the system.

    iGA PASS package owners get a 25% discount on iGA Sleepod, iGA Luggage Wrap, and iGA Left Luggage services. This discount cannot be used by package owners’ guests.
    You can benefit from a 10% discount at Unifree Duty Free.
    • Only iGA Pass members can benefit from this campaign. The discount cannot be used by package owners’ guests.
    • The campaign does not include alcohol and tobacco products.
    • To learn more about current campaigns and campaign conditions, you can log in on the Istanbul Airport mobile app and go to the ‘Campaigns’ tab.

    Meet & Greet is not included in membership packages. This service must be booked separately on the iGA Meet & Greet product page.

    The license plate information entered into the system at the time of first registration cannot be changed via the website or the mobile app. License plate change requests must be made to iGA PASS service and sales desks or by email to reservation@igapass.com.

    We need your license plate to recognize your car during Car Park & Valet use. In case of a change, please be sure to update and revise your license plate information in advance to avoid problems when leaving the car park.

    Yearly Packages are valid for 1 year as of package activation.

    You have the right to withdraw without reason within fourteen (14) days of purchase. If, however, you start using any of the services included in the package before the fourteen (14) days’ withdrawal period has expired, you will forfeit the right of withdrawal.
    If you have not used any of the services after purchase, you can exercise your right to withdraw by submitting an explicit statement to iGA Service & Sales desks or by phone call to our Call Center within the time stated above.

    To purchase a yearly iGA Pass membership package, you can:
    • visit our website at www.igapass.com,
      use the Istanbul Airport mobile app,
      call our Call Center at 444 1 442,
      stop by at the iGA Pass sales desks.
  • In addition to Istanbul Airport, iGA PASS yearly packages can also be used at Dalaman Airport. Our yearly packages give you access to Dalaman Lounge on the domestic departures floor of Dalaman Airport, in addition to the services you can benefit from at Istanbul Airport.