IGA PASS PREMIUM | Premium Membership Packages | iGA Pass
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iGA Pass Premium

IGA
IGA PASS PREMIUM
IGA

899,00 €
+VAT
Other packages
  • IGA PASS PREMIUM
    Fast Track (+2 Guests)
  • IGA PASS PREMIUM
    Fast Check-in (+2 Guest)
  • IGA PASS PREMIUM
    Lounge (+2 Guests)
  • IGA PASS PREMIUM
    Pop Up Lounge (+2 Guest)
  • IGA PASS PREMIUM
    Buggy (+2 Guests)
  • IGA PASS PREMIUM
    Valet & Car Park (90 Days)
  • IGA PASS PREMIUM
    City Transfer (10 Times)
  • unifree
    Up to 20% Discount at Unifree Duty Free
  • unifree
    Special Offers for iGA Pass Members
  • unifree
    25% Discount at iGA Pass Services

IGA PASS PREMIUM  Frequently Asked Questions

There are two iGA Pass sales desks, one in front of counter K in the international landside area and one next to iGA Lounge entrance in the international airside area.

To renew your iGA PASS membership package, you can:
    • visit our website at www.igapass.com ,
      use the Istanbul Airport mobile app,
      call our Call Center at 444 1 442,
      stop by at the iGA Pass sales desks.

    • Please be sure to make your renewal request thirty (30) days before the expiry date of your package. Your new package will be valid from the expiry date of your previous package.

    You have the right to withdraw without reason within fourteen (14) days of purchase. If, however, you start using any of the services included in the package before the fourteen (14) days’ withdrawal period has expired, you will forfeit the right of withdrawal.
    If you have not used any of the services after purchase, you can exercise your right to withdraw by submitting an explicit statement to iGA Service & Sales desks or by phone call to our Call Center within the time stated above.

    To purchase a yearly iGA Pass membership package, you can:
    • visit our website at www.igapass.com,
      use the Istanbul Airport mobile app,
      call our Call Center at 444 1 442,
      stop by at the iGA Pass sales desks.

    • The services included in the package you have purchased and the QR code for these services are found in the iGA Pass menu in the lower right corner of the Istanbul Airport mobile app. To benefit from the services in your yearly package, simply scan your QR code at the relevant service points or tell our staff your registered phone number. In case of the latter, an SMS code will be sent to your phone which you will have to confirm. If the package was purchased as a gift, the phone number of the person who received it as a gift must be provided.

    Owners of an iGA Pass Plus or iGA Pass Extra package can bring 1 guest traveling with the package owner. Owners of an iGA Premium package can bring 2 guests.
    Minor guests aged 0-12 years traveling with the owner of an iGA Pass Plus or iGA Pass Extra package, and minor guests aged 0-18 years traveling with the owner of an iGA Pass Premium package, can use our services free of charge, without any deduction from the right to bring a guest.
    If, for lounge services included in the package (iGA Lounge, Pop-Up Lounge, Lounge Domestic), the package owner wants to bring more guests, the first additional guest is charged half the price (i.e., 50% discount is applied). Any other additional guests are charged at full rate (i.e., no discount).
    The right to bring a guest is not available for Car Park & Valet service. To learn more about the terms and conditions of this service, click here.

    Yearly Packages are valid for 1 year as of package activation.

    We will send an e-invoice of your purchase to your registered e-mail address within 7 days.

    Fast Check-in is available in all iGA PASS yearly membership packages. To benefit from this service, passengers flying with one of our contracted airlines can use the business check-in counter of their airline. Passengers flying with Turkish Airlines can use the iGA Pass Fast Check-in point at counter G39. Package owners wishing to benefit from the service are required to show the relevant airline’s counter staff the Istanbul Airport mobile app screen showing their package rights (QR menu).
    Please see package details for information about contracted airlines.

    You can benefit from all services included in iGA Pass Plus as many times as you wish, without any limitation. The car park and valet service in iGA Pass Extra is limited to 30 days. The car park and valet service in iGA Pass Premium is limited to 90 days. City transfer can be used up to 10 times.

    iGA PASS Extra and iGA PASS Premium package owners can benefit from car park service free of charge with their car whose license plate they have entered into the system. Package owners can enter up to 3 license plates into the system but the service can be used free of charge with only one car at a time. You can email to reservation@igapass.com to have your license plate entered into the system.

    iGA PASS package owners get 25% discount on iGA Sleepod, iGA Luggage Wrap and iGA Left Luggage services. This discount cannot be used by package owners’ guests.

    You do not need a physical card to benefit from the services included in your package. You can benefit from all services in your package digitally using the Istanbul Airport mobile app.

    iGA PASS package owners get 25% discount on iGA Sleepod, iGA Luggage Wrap and iGA Left Luggage services. This discount cannot be used by package owners’ guests.
    You also get up to 20% discount on your purchases at Unifree.
    • Only iGA Pass members can benefit from this campaign. The discount cannot be used by package owners’ guests.
      The campaign does not include alcohol and tobacco products.
      To learn more about current campaigns and campaign conditions, you can log in on the Istanbul Airport mobile app and go to the ‘Campaigns’ tab.

    • The license plate information entered into the system at the time of first registration cannot be changed via the website or the mobile app. License plate change requests must be made to iGA PASS service and sales desks or by email to reservation@igapass.com.

    In addition to Istanbul Airport, iGA PASS yearly packages can also be used at Dalaman Airport. Our yearly packages give you access to Dalaman Lounge on the domestic departures floor of Dalaman Airport, in addition to the services you can benefit from at Istanbul Airport.

    iGA Pass Yearly packages are valid for one year from the date of package activation and they include various service usage/benefit rights.
    There are three (3) different iGA Pass yearly package options: iGA Pass Plus, iGA Pass Extra and iGA Pass Premium.

    We need your license plate to recognize your car during Car Park & Valet use. In case of a change, please be sure to update and revise your license plate information in advance to avoid problems when leaving the car park.

    Meet & Greet is not included in membership packages. This service must be booked separately on the iGA Meet & Greet product page.
    Package details

    iGA Pass Premium enables you to benefit from Fast Track, Fast Check-in, iGA Lounge, iGA Lounge Domestic, iGA Pop-Up Lounge, Buggy services and 10 times city transfer together with two additional guests. In addition, you can also benefit from 90 days’ worth of Valet & Car Parking service over the course of one year and experience the comfort of traveling above the clouds with all the privileges offered to you by iGA Pass.

    To purchase an iGA Pass Premium membership, you can call our call center (444 1 442), visit our website (www.igapass.com), use the Istanbul Airport mobile app or stop by at the iGA Pass sales desks located inside Istanbul Airport’s terminal.

    iGA Pass Premium membership is valid for one year starting from the activation date.

    Members can benefit from Fast Track, Fast Check-in, iGA Lounge, iGA Lounge Domestic, iGA Pop-Up Lounge and Buggy services as many times as they wish, while Valet & Car Parking is limited to 90 days and city transfer is limited to 10 times.

    Eligibilities under yearly iGA Pass membership packages are exclusive to the package owner and cannot be used individually by, nor be transferred to, any person who does not travel with the package owner.

    iGA Pass yearly membership packages cannot be used individually by any person that is not accompanied by the package owner.


    Conditions

    • To benefit from our services, you can log in on the Istanbul Airport mobile app, go to your member profile where you will find a QR code, and show the code to our staff at the relevant iGA Pass service points.
    • Click to view iGA Pass Service map.
    • Minor guests aged 0-12 years traveling with the owner of an iGA Pass Premium can use our services without any deduction from the right to bring a guest.
    • Fast Check-in is only available on contracted airlines.
    • Contracted airlines are listed under the Fast Check-in service description.
    • Passengers flying to the USA, the United Kingdom, the Republic of Ireland, Israel, or Canada are not eligible for Fast Check-in as they are required to pass through an additional security check.
    • There is no Buggy service from the flight gates on the arrivals floor. Please see the Buggy service details for Buggy service points.
    • Valet & Car Park usages are calculated on a daily basis.
    • If Valet & Car Park is used for more than 90 days, an additional fee is charged.
    • Payment points for additionally charged Valet & Car Park fee are located in Purple and Red Car Park P3. Inside the terminal, payment points are available across gate 9 on the domestic arrivals floor, and across gate 13 on the international arrivals floor.
    • Vehicle license plate information changes can be made via the call center (444 1 442).
    • City Transfer service is only available in Istanbul.
    • City Transfer must be booked at least 24 hours in advance of the requested transfer time.
    • In city transfer service, the meeting point of the passenger with the company agent is across exit gate 14 on the international arrivals floor, while the vehicle departure point is on the "city transportation" floor (floor -2).
    • TAYA Yolcu Hizmetleri A.Ş. reserves the right to make changes in the services contained in iGA Pass packages.

    Features included in the package

    • Security control points at terminal entrance gates 1 and 3 on the departures floor.
    • Security control point for domestic departures.
    • Passport control point for international departures.
    • Passport control point for international arrivals.

    If you are flying with one of the contracted airlines listed below, you can benefit from the Fast Check-in by going over to the Business Check in counter of your airline and declaring your iGA Pass membership.

    Passengers flying to the USA, the United Kingdom, the Republic of Ireland, Israel or Canada are not eligible for Fast Check-in as they are required to pass through an additional security check.

    Fast Check-in Counter G39 is dedicated to iGA Pass members flying with Turkish Airlines.

    The list of arranged airlines for Fast Check-in

  • ACM Air
  • Aegean Airlines
  • Afriqiyah Airlines
  • Air Algeria
  • Air Astana
  • Air France
  • Asiana Airlines
  • Azerbaijan Airlines
  • Badr Airlines
  • Belavia Belarus Airlines
  • Berniq Airways
  • China Southern
  • Egypt Air
  • Emirates
  • Ethiopian Airlines
  • Etihad Airlines
  • Fly Dubai
  • Fly Oya
  • Ghadames Air
  • Jazeera Airlines
  • KLM Airlines
  • Kuwait Airlines
  • Libyan Airlines
  • Libyan Wings
  • Lot Polish
  • Lufthansa Airlines
  • MIAT
  • Middle East Airlines
  • Oman Air
  • Qatar Airways
  • Royal Air Maroc
  • Royal Jordanian Airlines
  • Saudi Airlines
  • Singapore Airlines
  • Tunisair
  • Turkish Airlines (G39 Counter)
  • Turkmenistan
  • Ukraine International Airlines
  • Ural Airlines
  • Uzbekistan Airways

    • iGA Lounge located on the International Departures floor.
    • iGA Lounge Domestic located on the Domestic Departures floor.
    • Dalaman Lounge located in the Domestic terminal of Dalaman Airport. (alcoholic drinks at Dalaman Lounge are charged additionally)

    • iGA Pop-Up Lounge located on the International Departures floor.

    • International departure Buggy desks are located across gates C1 and E1.
    • International arrival Buggy service point A is across gate A5, B is across gate B5, D is between gates D11 and D9, and F is next to gate F6.
    • International arrival Buggy call points are across gates A10-A8, between gates B10-B8, to the right of gate D15, and across gate F15.
    • Domestic departure Buggy service point is across the escalator that goes down to the boarding gates.
    • Domestic arrival Buggy service point G is across gate G5.
    • Domestic arrival Buggy call point is across gate G10.

    Conditions

    • iGA Pass Premium includes 90 days’ worth of Valet & Car Park usage right.
    • Usage is calculated on a daily basis.
    • If Valet & Car Park is used for more than 90 days, an additional fee is charged.
    • Members wishing to use Valet & Car Park services, must stop by the manuel payment points and use their rights before leaving the parking area.
    • Payment points for Valet & Car Park are located in Purple Car Park P3 and Red Car Park P3 areas. in addition to the payment points in the parking area, passengers who prefer the valet service can also complete their payment at our valet payment points located inside the terminal near exit gate 9 on the domestic arrival floor and exit gate 13 on the international arrival floor.
    • Vehicle drop-off points from guest to valet: There are 2 vehicle drop-off points at the departures floor, namely 1 across entrance gate 2 for domestic flights and 1 across entrance gate 5 for international flights, plus 1 more vehicle drop-off point at the CIP area.
    • Vehicle pick-up points from valet to guest: There are 2 vehicle pick-up points at the arrivals floor, namely 1 across exit gate 9 for domestic flights and 1 across exit gate 13 for international flights
    • Vehicle license plate information changes can be made via the call center (444 1 442).

    Valet & Car Park (90 days)

    • Payment points for Valet & Car Park are located in Purple Car Park P3 and Red Car Park P3 areas. in addition to the payment points in the parking area, passengers who prefer the valet service can also complete their payment at our valet payment points located inside the terminal near exit gate 9 on the domestic arrival floor and exit gate 13 on the international arrival floor.
    • Vehicle drop-off points from guest to valet: There are 2 vehicle drop-off points at the departures floor, namely 1 across entrance gate 2 for domestic flights and 1 across entrance gate 5 for international flights, plus 1 more vehicle drop-off point at the CIP area.
    • Vehicle pick-up points from valet to guest: There are 2 vehicle pick-up points at the arrivals floor, namely 1 across exit gate 9 for domestic flights and 1 across exit gate 13 for international flights

    Service Details

    • iGA Pass Premium members can use City Transfer, ten (10) times in a year without pay.
    • City transfer rights are exclusive to the package owner and cannot be used individually by, nor be transferred to, any person who does not travel with the package owner.
    • Members who wish to benefit from this service can book their reservation by reaching out to our call center 444 1 442 or email to reservation@igapass.com
    • City Transfer service is only available in Istanbul.
    • City Transfer must be booked at least 24 hours in advance of the requested transfer time.
    • The time and address/location information for pickup is texted to the passenger before the booked pickup time.
    • iGA Pass Premium members booking this service are required to give the date and hour of their flight, the flight code, their ID or passport number, their pick-up address, or as the case may be, their drop-off address, requested transfer time, number and names of passengers, and number of luggage.
    • No address change can be made after pick-up.
    • Vehicle model may vary depending on the number of passengers and the number of luggage.
    • The maximum number of people that can ride in the car is five (5), i.e., one (1) iGA Pass package owner, two (2) adults and two (2) children (aged 1-18).
    • In city transfer, cars can stop by at a maximum of 2 (two) points, provided that they are on the same side of the city (Europe-Asia).
    • Vehicle type may vary depending on the current availability.

    Changes and Cancelling Conditions

    • Members who wish to update or cancel their service may book their reservation by reaching out to our call center 444 1 442 or email to reservation@igapass.com.
    • Booked reservations not cancelled or changed in due time will be deducted from the members’s remaining city transfer rights.

    Delays caused by the member

    • At the time of pick-up, the car will wait up to 15 minutes. If the member cannot be reached, the car will drive back and the reservation made for that transfer will be deducted from the member’s remaining city transfer rights.
    • If the car and the member can’t find each other, the member shall call iGA Call Center (444 1 442) to notify the situation so that necessary arrangements can be made. If the member leaves without doing so, the reservation made for that transfer will be deducted from the member’s remaining city transfer rights.
    • Any delay of the car up to 15 (fifteen) minutes, provided that the member is notified, does not entitle the member to any additional benefits.

    iGA Pass Premium members have up to 20% discount at Unifree Duty Free stores.

    Campaign Terms and Conditions
    • The discount rate on technological items is 10%. There is no discount on products by Apple or Dyson, nor on any gaming console products.
    • The campaign does not include alcohol and tobacco products.
    • iGA Pass members can benefit from the discount with the QR code they can get from the campaigns page or by showing physical proof of their membership.
    • Discount rights cannot be transferred to other persons, nor be used by any person other than the member themselves.
    • The campaign is valid at Unifree Duty Free stores located in Istanbul Airport international departures and arrivals floor.
    • The campaign cannot be combined with other special offers.
    • Taya Yolcu Hizmetleri A.Ş & Unifree Duty Free İşletmeciliği A.Ş reserves the right to make changes in the campaign conditions.

    • Up to 20% discount at Alfred Concierge services
    • 15% discount at Ambassador SPA
    • 30% discount at Avis
    • 10% discount at Avva
    • 10% discount at Dünyagöz Optik
    • 20% discount at Happ Health
    • 10% discount at Komyuniti
    • 25% discount at Parisli Cemil
    • 15% discount at Samsonite
    • 15% discount at Şahin Gift Shop
    • Up to 3.000 TL discount at tatil.com
    • 20% discount at The Ritz – Carlton Atölye
    • 20% discount at The Ritz – Carlton Blue
    • 20% discount at The Ritz – Carlton Nobu
    • 20% discount at The Ritz – Carlton Roof
    • 400TL worth of points available at TikTak
    • 15% discount at The TUMI
    • 10% discount at Yotel

    To learn more about campaign details and conditions, you can log in on the Istanbul Airport mobile app and go to ‘iGA Pass Privileges’ under the ‘Campaigns’ tab.

    TAYA Yolcu Hizmetleri A.Ş. reserves the right to make changes in the campaign conditions.

    • This benefit is valid for iGA Business Pod, Luggage Wrap, Shower, Sleepod and Youth Lounge services.
    • No guest right can be used for this benefit.
    • Members can benefit from the discount by declaring their mobile phone number which was used for their iGA Pass membership at the relevant service points.
    • Taya Yolcu Hizmetleri A.Ş reserves the right to make changes in the campaign conditions.
    • The campaign cannot be combined with other special offers.
    • Discount rights cannot be transferred to other persons, nor be used by any person other than the member themselves.
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